Frequently Asked Questions

Below are some of our frequently asked questions.  If you have any other questions or concerns,
please feel free to contact us via the web, or come and visit us at a location near you.

1. What are your hours of operation?
2. What if I go to your office to make a payment and you are closed?
3. What is fastest way to post a payment to my existing policy?

What are your hours of operation?

M, T, TH, F = 9am to  4pm

W, S = 9am to 12pm

     

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What if I go to your office to make a payment and you are closed?

We will have a mail slot for after hours payments that will be posted the next business day. 

We accept credit & debit cards, check, money order and cash.

Make certain that payment is put in an envelope with your name and policy number.

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What is fastest way to post a payment to my existing policy?
Call your insurance company direct to make your premium payment over the phone. Or go to their website and post your payment.  

You can also go to the "Make A Payment" tab on our website and post a payment to a current and in force policy.  Please note that your payment will not be credited to your current and in force policy until the next business day.

**Please Be Advised**

In the event, your policy has been cancelled for less than 30 days and you need to make a payment, there will be a lapse in coverage until policy has been reinstated after payment has been posted.

Also, if you make a payment on a cancelled policy and it has been reinstated with a lapse, should the payment be returned by your financial institution for any reason, your policy will then be cancelled back to the original effective cancellation date and no coverage will be afforded.

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