Frequently Asked Questions

Below are some of our frequently asked questions. If you have any other questions or concerns, please feel free to contact us.

1. What are your hours of operation?
2. What if I go to your office to make a payment and you are closed?
3. What is fastest way to post a payment to my existing policy?

What are your hours of operation?

Our office hours are as follows:

Mon 9a - 4p

Tue  9a - 4p

Wed 9a - 4p

Thu  9a - 4p

Fri    9a - 4p

Sat   Closed

Sun  Closed

*** These hours may be affected by holidays.

     

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What if I go to your office to make a payment and you are closed?

• We have a secure mailbox on the front of our building for after hours payments.

• Payments will be posted on the next business day.

• We accept credit cards, debit cards, check, money order and cash.

• Make certain that your payment is put in an envelope with your name and policy number.

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What is fastest way to post a payment to my existing policy?

• Call your insurance company directly to make your premium payment by phone.

• Go to their website to post your payment.

• You can also go to our website to post your payment:https://www.garrettinsuranceonline.com/payments/

 Please note that your payment will not be credited to your current and in force policy until the next business day.

 If your policy is not in force your payment will not be processed.

 

**Please Be Advised**

In the event, your policy has been cancelled for less than 30 days and you need to make a payment, there will be a lapse in coverage until your policy has been reinstated after your payment has been posted.

Also, if you make a payment on a cancelled policy and it has been reinstated with a lapse, should the payment be returned by your financial institution for any reason, your policy will then be cancelled back to the original effective cancellation date and no coverage will be afforded.

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